FAQ
Q1: Where do you ship from?
We ship from our fulfillment center in New York, United States.
Q2: How long does shipping take?
Standard shipping takes 4-7 business days.
Q3: Do you ship internationally?
Currently, we only ship within the United States.
Q4: What payment methods are accepted?
We accept payments via PayPal for fast and secure checkout.
Q5: How do I return a product?
Contact support@thefizcu.com within 30 days and we’ll guide you through the return process.
Q6: What if I received a damaged item?
Send a photo of the item to support@thefizcu.com within 7 days of receiving it.
Q7: Can I cancel or change my order?
Contact us as soon as possible after placing the order. If it hasn’t shipped, we’ll try to accommodate your request.
Q8: How can I contact you?
You can email us at support@thefizcu.com or call +1 (929) 498-5544.
If you have any questions or concerns regarding this policy, you may contact us at:
Email: support@thefizcu.com
Phone: +1 (929) 498-5544
WhatsApp: +1 (929) 498-8363
Address: 452 Cherry St, New York, NY 10002, United States